Privacy Policy

We want you to understand the types of information we collect as you use our services

We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like the people that are connected to you and your family. The information UkiNor collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

When you're not signed in to a UkiNor Account, we store the language you speak and your approximate country, state and city of origin and geoposition in the form of cookies on your browser. This helps us do things like maintain your language preferences and, eventually, provide mode region-specific translations.

When you're signed in, we also collect information that we store with your UkiNor Account, which we treat as personal information.

Things you create or provide to us

When you create a UkiNor Account, you provide us with personal information that includes your name and a contact mechanism (such as your phone number or email address). You can also choose to add payment information to your account. Even if you aren't signed in to a UkiNor Account, you might choose to provide us with information — like an email address or phone number to receive updates about our services.

We also collect the content you create, upload, or receive from others when using our services. This includes things like emails you write and receive, photos and videos you save, and messages you write for your connections.

Information we collect as you use our services

Your activity

We collect information about your activity in our services, which we use to do things like recommend a connection for you. The activity information we collect may include:

  • People with whom you communicate or share content

You can visit your UkiNor Account to find and manage activity information that's saved in your account.

Go to UkiNor Account

Your location information

We collect information about your location when you use our services, which helps us offer features like driving directions for your weekend getaway or showtimes for movies playing near you.

Your location can be determined with varying degrees of accuracy by:

  • GPS

  • IP address

  • Country

  • Province/State of Country

  • Sensor data from your device

  • Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices

The types of location data we collect depend in part on your device and account settings. For example, you can turn your location on or off for your app or website. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices.

In some circumstances, UkiNor also collects information about you from publicly accessible sources. For example, if your name appears in your local newspaper, UkiNor's Search engine may index that article and display it to other people if they search for your name. We may also collect information about you from trusted partners, including marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from advertisers to provide advertising and research services on their behalf.

We use various technologies to collect and store information, including cookies, pixel tags, Google Analytics, 3rd party services, local storage, such as browser web storage or application data caches, databases, and server logs.

WHY UKINOR COLLECTS DATA

We use data to build better services

We use the information we collect from all our services for the following purposes:

Provide our services

We use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts.

Maintain & improve our services

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.

Develop new services

We use the information we collect in existing services to help us develop new ones.

Provide personalized services, including content and ads

We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results. Depending on your settings, we may also show you personalized ads based on your interests.

Measure performance

We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with to help advertisers understand the performance of their ad campaigns.

Communicate with you

We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your UkiNor Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact UkiNor, we'll keep a record of your request in order to help solve any issues you might be facing.

Protect UkiNor, our users, and the public

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm UkiNor, our users, or the public.

We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.

If other users already have your email address or other information that identifies you, we may show them your publicly visible UkiNor Account information, including but not limited to personal information such as yourname, answers from questions, relationships to others and photos.

In case of your death, you hereby authorize to use and display your profile information, including but not limited to name, picture and answers to questions and further waive any and all claims, demands, actions against UkiNor in regards to such use.

We'll ask for your consent before using your information for a purpose that isn't covered in this Privacy Policy.

YOUR PRIVACY CONTROLS

You have choices regarding the information we collect and how it's used

This section describes key controls for managing your privacy across our services.

Managing, reviewing, and updating your information

When you're signed in, you can always review and update information by visiting the services you use.

We also built a place for you to review and control information saved in your UkiNor Account. Your UkiNor Account includes:

Ways to review & update your information

Your personal information

Manage your contact information, such as your name, email, and phone number.

SHARING YOUR INFORMATION

When you share your information

Many of our services let you share information with other people, and you have control over how you share. Remember, when you share information publicly, your content will become accessible through search engines.

When you're signed in and interact with some UkiNor services, your name and photo appear next to your activity.

When UkiNor shares your information

We do not share your personal information with companies, organizations, or individuals outside of UkiNor except in the following cases:

With your consent

We'll share personal information outside of UkiNor when we have your consent. We'll ask for your explicit consent to share any sensitive personal information.

For external processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.

For legal reasons

We will share personal information outside of UkiNor if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process, or enforceable governmental request.

  • Enforce applicable Terms of Service, including investigation of potential violations.

  • Detect, prevent, or otherwise address fraud, security, or technical issues.

  • Protect against harm to the rights, property or safety of UkiNor, our users, or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.

If UkiNor is involved in a merger, acquisition, or sale of assets, we'll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

KEEPING YOUR INFORMATION SECURE

We build security into our services to protect your information

All UkiNor products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we'll notify you and help guide you through steps to stay better protected.

We work hard to protect you and UkiNor from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

  • We use encryption to keep your data private while in transit

  • We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems

  • We restrict access to personal information to UkiNor employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

EXPORTING & DELETING YOUR INFORMATION

You can export a copy of your information or delete it from your UkiNor Account at any time

You can export a copy of content in your UkiNor Account if you want to back it up or use it with a service outside of UkiNor.

Export your data

To delete your information, you can:

  • Delete your content from specific UkiNor services

  • Search for and then delete specific items from your account

  • Delete specific UkiNor products, including your information associated with those products

  • Delete your entire UkiNor Account by emailing helpdesk@ukinor.com

Delete your information

In some cases, we retain data for limited periods when it needs to be kept for legitimate business or legal purposes. Account changes and deletion that are not self-managed can take up to 90 days after emailing the UkiNor helpdesk.

We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.

COMPLIANCE & COOPERATION WITH REGULATORS

We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

Data transfers

We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data, such as the EU-US and Swiss-US Privacy Shield Frameworks.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

ABOUT THIS POLICY

When this policy applies

This Privacy Policy applies to all of the services offered by UkiNor Inc. and its affiliates, and services offered on third-party sites, such as advertising services. This Privacy Policy doesn't apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn't apply to:

  • The information practices of other companies and organizations that advertise our services

  • Services offered by other companies or individuals, including products or sites that may include UkiNor services, be displayed to you in search results, or be linked from our services

RELATED PRIVACY PRACTICES

phone number

If you add your phone number to your account, it can be used for different purposes across UkiNor services, depending on your settings. For example, your phone number can be used to help you access your account, help people find and connect with you, and make the ads you see more relevant to you.

email

If you add your email to your account, it can be used for different purposes across UkiNor services, depending on your settings. For example, your email can be used to help you access your account, help people find and connect with you, and make the ads you see more relevant to you.

publicly accessible sources

For example, we may collect information that's publicly available online or from other public sources to help train UkiNor's language models and build features like UkiNor Translate.

protect against abuse

For example, information about security threats can help us notify you if we think your account has been compromised (at which point we can help you take steps to protect your account). When we detect spam, malware, illegal content, and other forms of abuse on our systems in violation of our policies, we may disable your account or take other appropriate action. In certain circumstances, we may also report the violation to appropriate authorities.

ensure our services are working as intended

For example, we continuously monitor our systems to look for problems. And if we find something wrong with a specific feature, reviewing activity information collected before the problem started allows us to fix things more quickly.

make improvements

For example, we use cookies to analyze how people interact with our services. And that analysis can help us build better products. For example, it may help us discover that it's taking people too long to complete a certain task or that they have trouble finishing steps at all. We can then redesign that feature and improve the product for everyone.

rely on cookies to function properly

For example, we use cookies called ‘data', 'seed' and ‘constant' that makes it possible for you to open many UkiNor services one browser. Blocking this cookie would prevent UkiNor services from working as expected.

legal process, or enforceable governmental request

Like other technology and communications companies, UkiNor may receives requests from governments and courts around the world to disclose user data. Respect for the privacy and security of data you store with UkiNor underpins our approach to complying with these legal requests.

servers around the world

For example, we operate data centers located around the world to help keep our products continuously available for users.

third parties

For example, we process your information to report use statistics to rights holders about how their content was used in our services. We may also process your information if people search for your name and we display search results for sites containing publicly available information about you.

appropriate safeguards

For example, we may anonymize data, or encrypt data to ensure it can't be linked to other information about you.

Affiliates

An affiliate is an entity that belongs to the UkiNor group of companies.

Algorithm

A process or set of rules followed by a computer in performing problem-solving operations.

Application data cache

An application data cache is a data repository on a device. It can, for example, enable a web application to run without an internet connection and improve the performance of the application by enabling faster loading of content.

Browser web storage

Browser web storage enables websites to store data in a browser on a device. When used in ""local storage"" mode, it enables data to be stored across sessions. This makes data retrievable even after a browser has been closed and reopened. One technology that facilitates web storage is HTML 5.

Cookies and similar technologies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Device

A device is a computer that can be used to access UkiNor services. For example, desktop computers, tablets, smart speakers, and smartphones are all considered devices.

Non-personally identifiable information

This is information that is recorded about users so that it no longer reflects or references an individually-identifiable user.

IP address

Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Pixel tag

A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking certain activity, such as views of a website or when an email is opened. Pixel tags are often used in combination with cookies.

Personal information

This is information that you provide to us which personally identifies you, such as your name, email address, or billing information, or other data that can be reasonably linked to such information by UkiNor, such as information we associate with your UkiNor Account.

Sensitive personal information

This is a particular category of personal information relating to topics such as confidential medical facts, racial or ethnic origins, political or religious beliefs, or sexuality.

Server logs

Like most websites, our servers automatically record the page requests made when you visit our sites. These ""server logs"" typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

A typical log entry looks like this:

2524-5873, PROD, /app/access-signin.php, INFO, 1567276956, 198.48.142.26, EN, en-US,en;q=0.9, PageRequest

This typical log is interpreted as follows:

  • 2524-5873 - A random code for reference, if needed.

  • PROD - The environment in use, in this case production (""PROD"").

  • /app/access-signin.php - The web address of the request.

  • INFO - the type of log (info, bug, warning, ...).

  • 1567276956 - The date of the log, stored in second sinces since the Unix Epoch.

  • 198.48.142.26 - The requesting IP.

  • EN - The language served.

  • en-US,en;q=0.9 - The language of the requesting browswer.

  • PageRequest - A comment against the log by the code (generally empty).

Unique identifiers

A unique identifier is a string of characters that can be used to uniquely identify a browser, app, or device. Different identifiers vary in how permanent they are, whether they can be reset by users, and how they can be accessed.

Unique identifiers can be used for various purposes, including security and fraud detection, syncing services such as your email inbox, remembering your preferences, and providing personalized advertising.

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